How to Fix Cannot Printing Stuck in Print Queue

Fix Cannot Printing Stuck in Print Queue

Print Queue

Fix Cannot Printing – If a print job is stuck in the print queue and you’re unable to print, you can follow these steps to troubleshoot and resolve the issue:

  1. Cancel the Stuck Print Job:
    • Open the print queue:
      • On Windows: Go to “Control Panel” > “Devices and Printers,” right-click on your printer, and select “See what’s printing.”
      • On macOS: Go to “System Preferences” > “Printers & Scanners,” select your printer, and click “Open Print Queue.”
    • In the print queue window, locate the stuck print job.
    • Right-click (Windows) or Control-click (macOS) on the stuck print job and select “Cancel” or “Cancel Printing.”
    • Wait for the print job to be removed from the queue.
  2. Restart the Printer:
    • Turn off your printer and unplug it from the power source.
    • Wait for about 30 seconds to a minute.
    • Plug the printer back in and turn it on.
    • Try printing a test page to see if the issue is resolved.
  3. Restart the Computer:
    • Sometimes, issues with the print queue can be resolved by restarting your computer. After the computer restarts, try printing again.
  4. Clear the Print Spooler (Windows Only):
    • Open the “Run” dialog by pressing Win + R.
    • Type “services.msc” and press Enter to open the Services window.
    • Scroll down and find “Print Spooler” in the list of services.
    • Right-click on “Print Spooler” and select “Stop.”
    • After the service stops, right-click on “Print Spooler” again and select “Start.”
    • Close the Services window and try printing again.
  5. Update or Reinstall Printer Drivers:
    • Outdated or corrupted printer drivers can cause printing issues. Visit the printer manufacturer’s website to download and install the latest drivers for your printer.
  6. Check for Hardware Issues:
    • Ensure that there are no paper jams, empty ink or toner cartridges, or hardware issues with your printer that may be preventing it from printing.
  7. Use a Different Printer:
    • If you have access to another printer, try printing to it to see if the issue is specific to the printer or the computer.
  8. Reset the Printing System (macOS Only):
    • In “System Preferences” > “Printers & Scanners,” right-click in the printer list and select “Reset Printing System.” This will remove all printers and their settings. You’ll need to re-add your printer afterward.
  9. Check for Software Conflicts:
    • Sometimes, third-party software or security programs can interfere with printing. Temporarily disable or configure such software to allow printing.
  10. Check Network Connections:
    • If your printer is network-connected, ensure that it’s connected to the network and that there are no connectivity issues.

If none of these steps resolve the issue, it may be necessary to contact your printer’s manufacturer or a technical support professional for further assistance, as there may be underlying hardware or software issues that require expert diagnosis and repair.

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